Ithos Wellness Inc – Terms of Service
Effective Date: April 3, 2025
Welcome to Ithos Wellness. By accessing or using our platform, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.
1. Nature of the Platform
Ithos Wellness is a digital wellness support platform designed to help users improve their mental, emotional, and behavioral wellbeing through AI-assisted tools, journaling, habit tracking, and therapist discovery. Ithos is not a licensed medical or mental health care provider, and does not provide diagnosis, treatment, or clinical services of any kind.
2. Therapist Matching and Listings
Our platform offers a feature that helps users discover and match with therapists who are independently licensed in their respective states.
By using this feature, you acknowledge and agree that:
- Ithos Wellness does not provide therapy or mental health care.
- Ithos does not verify, validate, or guarantee the licensure, background, or qualifications of any therapist listed or matched.
- Therapists on our platform are independent professionals and are solely responsible for their services and conduct.
- No endorsement or recommendation of any therapist or therapy model is made by Ithos Wellness.
- You are responsible for verifying a therapist’s license status and determining whether their services are appropriate for your needs.
- All matters related to scheduling, payment, insurance coverage, treatment plans, and legal obligations are strictly between you and your chosen provider.
3. AI Guidance and Wellness Tools
Our AI guides (such as CHLOE, RANGER, and SAGE) are designed to support reflection, behavior change, habit tracking, and wellness insights. They are not substitutes for licensed mental health professionals.
By using these features, you agree that:
- The AI does not provide medical advice, therapy, or crisis intervention.
- Any responses generated are intended for educational and wellness support only.
- In the event of a mental health crisis, you should contact 988 or a local emergency service provider.
4. User Responsibilities
As a user of Ithos Wellness, you agree to:
- Provide accurate and honest information during registration and interactions.
- Use the platform only for lawful purposes and personal wellness support.
- Acknowledge that matching results do not constitute medical advice or provider endorsements.
- Confirm all therapist credentials and service terms directly with the provider.
5. Privacy and Data
Ithos Wellness is committed to protecting your data using HIPAA-grade security protocols even though we are not a covered entity under HIPAA. You agree to our [Privacy Policy] which explains how we collect, store, and use your information.
We encourage users to avoid sharing sensitive personal health information unless explicitly required for matching or support purposes.
6. Account Security
You are responsible for maintaining the confidentiality of your account login and password. If you suspect unauthorized access, notify us immediately at [insert contact email].
7. Limitation of Liability
Ithos Wellness and its team shall not be liable for:
- Any direct, indirect, or consequential damages resulting from your use of the platform.
- The conduct, actions, omissions, or quality of care of any therapist you contact through our service.
- Any outcomes of therapy, or lack thereof, resulting from a match made via Ithos.
8. Modifications
We may update these Terms at any time. Continued use of the platform after changes constitutes your agreement to the revised Terms. We will post the latest version on our website with an updated effective date.
9. Contact
If you have questions or concerns, please reach out to:
Ithos Wellness Inc
Email: [email protected]
Address: 101 E. Main St., Suite 100, Spokane, WA 99208